How can I LOGIN or reset my password?

  1. Click Login on the status bar.

The window that allows you to enter your credentials appears.

  1. In the absence of this information, click on the forgotten password

The page requesting the insertion of the email or username appears.


  1. Once the information has been entered, click on “RESET THE PASSWORD”. You will receive information on how to reset your new password.

The username or email address corresponds to the email provided by you present in our personal data on which you receive our news or newsletter

I am a European customer, how can I request an invoice?

go to "my account",
then on VAT Number and enter your number in the format as example: DE1685610899
be very careful that the country coincides with your billing address data